We built our team and platform to be particularly competitive for demanding researchers.
Our competitive advantages include:
- Speed (more)
We can turn around complex surveys more quickly than other firms. Typically, a survey that requires 3-4 days for our competitors will require 1-2 days for us.
- Flexibility (more)
Frequently, prospective clients ask about functionalities their existing vendor is struggling with. We often find these "simple" -- our demanding clients had previously pressed us to systematically address this need. However, when clients present challenges that stretch our systems, our development staff are adept at creating custom functionalities. As a result, we often handle projects that others can't.
- Cost effectiveness ( = lower total cost) (more)
Our cost for survey programming and hosting line items is usually at or below that of our competitors. However, we often significantly lower total project costs -- by reducing sample overage, speeding quality assurance, reducing field management time, and easing data processing.
- Thoughtfulness (more)
Our project managers understand the fast-paced nature of research projects. They are comfortable working with imperfect documentation. PMs are trained to identify trouble spots, and draft brief, cogent notes to resolve any challenges.
- Powerful platform (more)
Our systems handle tens of thousands of concurrent completes and many thousands of questions per survey.
- Better reports (more)
Every survey includes a reporting platform that is 'real-time' in the best sense of the word (not just periodic updates). Reports and reporting access is easily customized to enable field and sample managers to easily track progress and manage quotas.
We understand that optimistic representations are made by many vendors, and that working with a new vendor can represent a significant investment to any researcher. We will typically offer discounted pricing for the first few projects with a new client, so they can assess for themselves the accuracy of the representations above.