Our Services

Over the last decade, we've earned a reputation as the premier resource for deploying complex online surveys quickly and efficiently. We manage advanced online surveys that standard software packages and simple online survey tools just can't handle. As a result, our project managers have become experts at managing complexity in thoughtful ways. Contact us to discuss how we can work together.

Online survey programming and hosting

Leveraging our powerful software, our project managers program surveys in close partnership with our clients to offer powerful, fast, and flexible service throughout every research project.

Powerful

  • 3,000+ concurrent respondents supported
  • Algorithmic data cleansing (CheatSweep™)
  • Overage minimization (Predictive Closure™)
  • Industry-leading real-time results reporting
  • Data downloads into SPSS, Excel 2007, etc.

Fast

  • 50% faster programming turnaround
  • Thoughtful staff reduces disconnects and delays
  • Integrated QA tools reduce time and cost
  • Rapid latency for respondents (<100 ms)

Flexible

  • Built-in handling of many uncommon survey structures
  • Engineers available for custom requests
  • Teams available for extended/global hours
  • Custom dashboards available

Mobile friendly surveys

Mobile technology continues to transform the way we see the world and interact with one another. At IntelliSurvey, we are responding to the mobile revolution with new data collection techniques that make the survey experience cleaner and simpler for respondents no matter what their device. Once again, it’s a combination of flexible technology and flexible thinking that assure IntelliSurvey’s place as a thought leader in the industry’s approach to mobile friendly research.

phones displaying mobile-friendly surveys

Advanced programming techniques

IntelliSurvey can efficiently implement even fiendishly complex requirements. Multilingual studies, piping, complex validation, dynamic in-page actions, and much more are all standard. Shopping carts with hierarchical dependencies, custom reporting requirements where access varies by respondent title / department / location, multilingual surveys with extensive branching, custom heat maps, and discrete choice exercises with extensive "just so" attention. Once built, complex presentation schematics can be re-usable across many projects, resulting in substantially lower costs.

windows showing advanced settings

Reporting and analytical tools

Our simple, easy-to-use reporting system tracks incidence, reasons for termination, survey length and other key metrics; our reporting portal also enables self-serve downloads into SPSS and other formats so analytics can commence before the survey closes.

The portal’s topline report displays results in easy to understand formats. For example, open-ended questions are shown as a word cloud, and table questions are grouped together.

window showing detailed bar graphs and word cloud

CheatSweep™

Fraud can be a big problem for online surveys. After all, with complex surveys or hard-to-reach audiences, you may need to offer compensation. That attracts pretenders and cheats. If you don't weed them out, your results may be compromised, and you don't want to make important decisions based on tainted data.

CheatSweep™ is IntelliSurvey's proprietary data cleansing system. As respondents complete surveys, we gather extensive data about their behavior — such as times on each question, cursor and keyboard actions, and much more. We immediately discard obvious cheaters. Then, using the data we've gathered, we also catch more subtle signs that other systems miss. We then flag bad respondents so they don't count in online reports or towards quotas.

As a result, you get better data, faster, and you'll have peace of mind knowing that you're using the most advanced cheat detection system available.

'no hackers' symbol

Integrated crosstab reporting

IntelliSurvey’s Tab Book allows clients to seamlessly run crosstab reports directly on the database. This saves a step — instead of waiting until all of your data is collected and then beginning to analyze it, you can review crosstab results at any point. This can help you adjust your project if necessary, to ensure you get the data you need to make decisions.

detailed real-time crosstab results

Sample management

We provide seamless coordination with online panels with most sample providers in the United States and overseas. We regularly coordinate recruits through different modalities, such as CAPI, CATI, Multi-panel, Multi-mode, Mail-to-web, Phone-to-web, and combinations thereof.

We also provide email distribution services. Our tools support throttle management, timed distribution, reminders to non-respondents, HTML mail, bounce tracking, easy longitudinal data integration, and much more. In addition, our project managers help to craft messages that elicit the best response rates.

smiling business team

Human Capital

For more than a decade, IntelliSurvey Project Managers have worked with some of the largest organizations in the world to support their employee survey needs. Every organization is unique, and with the IntelliSurvey platform we have the ability to customize a solution that fits each client’s specific requirements. Click "Learn More" to dive further into our employee survey tools.

Learn more about Employee Surveys
business people at computer

If you would like to hear more about our services, see a demo, and/or get a quote, please send us a message

Contact Us